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:: Certification of Stone - Common Sense or Insanity?

by David West - David is the Executive Director of Architectural Conservation at International Conservation Services in Sydney.

Terms to know:
NATA: National Association of Testing Authorities
The organisation that has been appointed by the Australian Government to provide a single system of accrediting test laboratories (see other sidebar).

BCA: Building Code of Australia
The set of regulations that stipulate how buildings are to be built in Australia. These regulations are called up in law by each State of Australia. The Building Code of Australia references Australian Standards to provide detailed guidance on how or what to build.

AS: Australian Standard
Document published by Standards Australia to provide detailed guidance on how to do something, or what something should be. These can be test methods, product specifications, minimum performance requirements, or technical guidance on how to install / build / carry out an activity.

CSIRO: Formerly known as the Commonwealth Scientific and Industrial Research Organisation.
Government funded body with primary responsibilities for carrying out research and development in a wide range of scientific and industrial areas. With increased pressure to be at least self-funding, the CSIRO has developed commercial services in a range of fields, including testing of materials and products, and technical appraisals.

QA: Quality assurance
The system of documenting how you make or do something, as well as documenting how you check that you have made or done something the way you said you were going to do it. A paper (or electronic) process that aims to improve the quality of manufacturing and services.

ISO: International Standards Organisation
The body responsible for publishing International Standards. The aim of International Standards is to reduce barriers to trade between nations through encouraging all manufacturers to produce to a single consistent set of standards. Australia has a policy of adopting International Standards as Australian Standards wherever possible.

You've spent the past year working with the designers of a prominent building to help them choose suitable stones for the facade, the entry lobby and all the bathrooms throughout the building. The designers, and their client, have been most particular about the effect they want to achieve, and you've submitted many samples, visited them monthly, and even spent several days chasing unusual materials in Europe, Asia and North America.

Now the job is finally out to tender, and you've just received the documents from the main contractors pricing the project. You've opened the specification to the stone section, and you're delighted to see that all the materials specified by the designers are those that you gave them samples of. Even better, you are nominated as a source for all of those materials. Then you see a clause like this: "Certification - provide certificates for all stones according to one of the following: a) XYZ to certify all stones b)stone supplier is to certify all stones as fit for purpose c) all stones to be certified by a NATA laboratory"

You've never seen clauses like this before, and what's more, you've never seen certificates for stone before. What on earth does this mean?

Thinking for a minute, you realise that you know about Standards Australia and ASTM and BS and CEN - and you know that they all write standards for testing of stone and standard material specifications (Ed: see http://www.asaa.com.au/standards.php and discovering Stone issue 3, p.58-60). And you've heard of NATA before, and understand that they have something to do with laboratories involved in the testing of stone. And you've had stone tested for projects before. You've used several different laboratories at different times, including Amdel and CSIRO. But you've never heard of stone being certified, and you've certainly never heard of XYZ.

You get on the phone to the designers, and ask them what this clause means. They tell you that they subcontracted the writing of the specification to a specifications consultant, and that you'll have to ask him. You call the specifications consultant, and he tells you that because of the number of problems that have been encountered on projects with the supply of stone that doesn't match the specification, there is a move in some parts of the industry to require that stone be certified. He thinks this is a good idea, because it will help builders and architects to make sure that the stone that is supplied and installed by the subcontractor is the same stone that was specified by the architect and selected by the client.

Now, you know about the problems with stones being substituted, and you've seen some real disasters with stones that are far too soft being put into office lobby floors, or stones that are way too porous being used in bathrooms. And you know that sometimes, even with the best of intentions, it is difficult to resist the pressure from a designer who loves a stone and wants to use it in the bathroom walls even though you've told them that there is a big risk of it staining when used in a wet area.

So part of you thinks this certification thing might be a good idea.

But on the other hand, you also know that every project is different, and every stone is different. And you know how the same stone can change from year to year (sometimes even from month to month, depending on how consistent it is). And you've regularly had stones tested in order to satisfy the concerns of a project designer or engineer, only to find that the results are very different to the information you had on file for that stone (and which sometimes was only 5 or so years old).

So just what are these certificates going to do? After all, the designers have already selected and specified the particular stones they want. And you know that they are suitable for the various applications, because in each case, you've recently used the stones on other projects, and so not only do you have some test reports from those projects, you've also been able to see how they perform in use over the past few months or so.

The answer is, not very much. All it will do is give the designer and the builder a small amount of confidence that they will get stones for their project that conform with the requirements of the specification, and that will perform satisfactorily in the locations that the stones are installed.

Of course, the certificates won't mean that the stone does actually conform with the specification - it is the test reports and the samples submitted for testing that will determine that. Test laboratories are familiar with the possibility that the sample submitted for testing might just happen to be taken from the best of the material rather than the worst (after all, there is a 1 in 10 chance that the sample will represent the best 10% of the stone just as there is a 1 in 10 chance that the sample will represent the worst 10% of the stone).

Nor will the certificates mean that the stone will actually perform in use - because the certificate will be based on somebody evaluating the results of some tests on a sample and deciding whether these results suggest that the stone will perform in use on a building that you cannot yet determine what the usage pattern will be. If you think that sounds like black magic, then I'm afraid that I have to agree with you.

NATA accreditation of testing laboratories

NATA runs a rigorous system of accrediting testing laboratories. In this context, accreditation means that the testing laboratory has been audited for conformance with minimum standards on an ongoing basis, and continues to meet these standards with regard to performance of a particular test.

Despite publicity that often suggests otherwise, a testing laboratory cannot be accredited by NATA simply for the provision of testing services. That is, it is not the testing laboratory itself that is accredited by NATA. Rather, the testing laboratory is accredited for the performance of a particular test method. For example, Amdel Limited is accredited by NATA (Accreditation No. 730) for testing of the resistance to salt crystallization of dimension stone by AS/NZS 4456.10 Method A. This means that they can provide the results of testing a sample of dimension stone to this standard as a NATA Report. However, Amdel Limited are not accredited by NATA for testing of the resistance to salt crystallization of dimension stone by EN 12370, as this is a different test method. Amdel could carry out this test and provide a report, but it could not be issued as a NATA Report.

So what distinguishes a NATA Report? Basically, the test must have been carried out strictly in accordance with the test method, and the results of the test must be reported in accordance with the requirements of the test method. The report must be signed by an individual approved by NATA (a NATA signatory), and it must show the accreditation number for the testing laboratory. It will also have the NATA logo on the report.

In order to obtain NATA accreditation, a testing laboratory must establish a documented procedure for carrying out the particular test, and be able to demonstrate a history of successfully performing that test and reporting it in accordance with the test method. The processes and documentation required to do this are actually very similar to those incorporated in most quality assurance systems.

A NATA Report does not mean that an independent body has checked the results of the test. It just means that the independent body has checked that the laboratory carries out the test in accordance with all of the requirements of the test method. A NATA Report also does not mean that the material tested is suitable for use. All it means is that the user of the test report can have confidence that the results of the test are as accurate as can be expected.

NATA

In a nutshell, I'm not a fan of requests to certify stone. After all, most contracts require the provision of a warranty, and that covers the purchaser in the event that you supply material that is poor quality and doesn't meet the specification. If the designer has selected a material that is not suitable for use, then it is your responsibility to inform him of this prior to supplying the stone - otherwise, you will leave yourself open for claims.

So, what can you do? Quite a lot, actually.

You can get your stones tested to provide good technical data to assist in the evaluation of their suitability for use in various applications.

You can ensure that the samples that are tested comprise pieces of stone across the spectrum of the quarry, so that you get a range of results for each test method, thus showing how variable each stone is.

When you have the stones tested, you can make sure that the tests are carried out according to recognised standard methods, such as the ASTM, EN or AS standards.

You can use laboratories that have experience with dimension stone testing, and know how to carry out the standard test methods. You can pick laboratories that have a QA system in place. You can pick laboratories who have had their QA system independently audited. There is even an international standard for laboratory competency (ISO/IEC 17025), so you might look for a laboratory that has been independently audited to this standard.

Finally, you might choose a laboratory that is NATA accredited (see sidebar) for the tests that you are having done, but remember, in Australia the only laboratories that have any significant accreditation for dimension stone tests are Amdel Limited in Adelaide and Boral Resources in Sydney. Other recognised laboratories with good experience in testing of dimension stone, such as CSIRO in Melbourne, and Stone Initiatives in Adelaide, are not NATA accredited for any dimension stone tests. They have considered gaining NATA accreditation, but believe that external auditing for overall laboratory competence and maintenance of an appropriate QA system is more relevant.

Going back to your project with the specification, in this instance you could trust your experience, and on the basis of the tests and past performance of the stones specified, you could write a letter as the supplier, 'certifying' that the stones are fit for the purpose they are going to be used for. After all, you've spent so long working with the designers that you wouldn't have let them choose something unsuitable, would you?

David West is Executive Director, Architectural Conservation, with International Conservation Services in Sydney. He is also a Director of the Australian Stone Advisory Association, and is the nominated ASAA representative on Standards Australia technical committees relevant to the stone industry. u

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